Led the banker experience journey across all lines of business for a federal credit union in Vancouver, BC for two and a half months on-site.
Led the banker experience journey with one of Australia’s largest banks for four months on-site. Aligned a common sales process for roughly 20,000 users with different roles and needs across several different business units. Provided actionable deliverables based on user research, workshops, and business requirements.
Interviewed and qualified design candidates to become part of the Experience Design branch in Australia across Sydney and Melbourne.
Retained responsibilities of previous title as a UX/UI lead with a stronger influence on the experience of products.
Engaged clients as the brand advocate and trusted advisor to deliver an ‘on brand’ experience. Led brand experience workshops and led tutorials internally on various topics.
Visit Experience Design.
Created pixel perfect screens, interactions, icons, illustrations and complete annotated visual systems for various platforms. Designed various native iOS and android apps as well as responsive web apps and websites for several fortune 500 and growing companies.
Produced product designs, custom icons, assets, and specs for development. Visually quality assured products in several different languages.
The contactboard is a newly shaped skateboard for beginner through professional level boarders to use to better defy gravity. The patented shape lends itself beyond a skateboard and can be applied to other board sports on snow or water for example, which will revolutionize the board sports industry. Key accomplishments include securing the utility patent (9,764,219) for the contactboard, designing and creating rapid prototypes to correct measurements and angles, and creating full sized boards out of 3–D printed material and wood.
A few of us got together after work to build an app. We are currently running a beta test and addressing usability concerns the group has uncovered. I can tell you more over the phone or in person!
Attended intensive 8 week course on user experience work flows and best practices. Leveraged a real client at 1871 in need of an iPad app and presented a prototype as the final deliverable. Focused on real world examples and ergonomics, generated personas based on user research, sketched wireframes and interactions, tested prototypes with users, and implemented feedback into the final prototype architecture and UI. Client was very satisfied and has used the prototype in presentations to investors.
Met with founder of ADMCi on the side and designed digital ads and infographics to support the foundation.
What Didn't Make the Cut
Skateboarded in 4 different local skate contests, judged a skateboard contest, published short story and photograph in A Midwestern Review, was a film contestant in the Rooftop Film Festival, wrote endorsement for one of Phillip Zimbardo's books, created one of the worlds first and only kinetic audio infographics, exhibited kinetic sculptures at two universities, reffed skeet shooters, volunteered at an orphanage in Nepal for a month, volunteered at a middle school helping special needs children, delivered pizzas, sold suits, made some custom furniture, had work stolen from me by some freelance designer (oddly flattering), etc.